Abstract
The increase of China’s outward foreign direct investment (OFDI) has lead to a growing number of research and studies. A variety of firm, industry and institution-related factors have been examined from the perspective of home country in prior studies. This research bases on the perspective of host country and focus on the country-level economic, political, institutional and cultural factors affecting the determinants and location choices of China’s outward FDI. This research offers an empirical analysis using panel data regressions on the determinants of China’s OFDI in 23 host countries during the period from 2008 to 2013. This research suggests that the determinants of location choices of China’s OFDI change following its global strategies
Keyword: Foreign Direct Investment, China's OFDI, Determinants of China's OFDI, Location Choice of China's OFDI
Abstract
The purpose of this study was to investigate the effect of Salesmen’s Emotional Intelligence for Self Efficacy, Job Satisfaction and Relational Commitment in the B2C Marketplace. A data were collected from B2C salesmen in insurance company of the Kyeonggi Province and Choong Chung Province area with the questionnaire. To test hypotheses, using SPSS Win 24.0 was conducted for 326 respondents as a sample collected. As the result of the analysis, first, self emotion understanding had a insignificant effect on self efficacy. But three factors(other people emotion understanding, emotion utilization, emotion control) had a significant effect on self efficacy. Second, self efficacy had a significant effect on job satisfaction. This means that the B2C Salesmen is satisfied with the task of accomplishing its own goals, and finding the cause and outcome of the task. Third, job satisfaction had a significant effect on relational commitment. This confirms that the B2C salesmen who satisfied the work environment and assigned tasks, has more support for customers and improves customer service quality by enhancing customer service quality. Finally, it is so important for corporate CEO to manage their salesmen’s emotional intelligence. Because emotional intelligence can make a great performance to them over and over again.
Keyword: Emotional Intelligence, Self Efficacy, Job Satisfaction, Relational Commitment
Yongwoo Jung, Kyuheak Yang, Eunjeong Jo
Abstract
In this study, we analyze the effect of information asymmetry on firm’s cash holdings. For this analysis, two variables, accounting information quality and corporate governance, were used as proxy variables for information asymmetry. The quality of accounting information is measured by the three methods; the quality of accruals of Dechow and Dichev (2002), the abnormal current accruals of Teoh et al. (1998) and the abnormal accruals of Dechow et al. (1995). Corporate governance was measured using corporate governance scores of Korean Corporate Governance Service(KCGS). The corporate governance scores were divided by the factor analysis into the governance structure based on the contractual governance theory and the governance structure based on the agent theory. We use governance measures based on contractual governance theory as a proxy for information asymmetry. An empirical analysis was conducted for the companies listed on the KOSPI from 2011 to 2014(2,079 firm-year in total). As a result, the AQ variables measured by the three methods and GovCGT variable showed a significant negative relationship with the cash holding level of the company at 1% level. This result implies that firms with low information asymmetry (firms with good accounting information quality and good governance structure) are increasing their investment efficiency by reducing their cash holdings. In addition, the results of the interaction term generated by the AQ variable and the GovCGT variable seem to be synergistic at the 10% and 5% levels when measured the AQ variables by the abnormal current accruals and the abnormal accruals. The results of this study are meaningful because it shows that firms can improve the investment efficiency by reducing the information asymmetry by building high quality accounting reports and good corporate governance.
Keyword: Cash Holdings, Information Asymmetry, Accounting Information Quality, Corporate Governance
Abstract
In this study, we compare Saemaeul Bank treasury accounting standard with general accounting standard, and review actual cases following the analysis of the differences. The purpose of this study is to propose a method of improving the accounting standards of cooperative associations by the special law through the research on Saemaeul Bank treasury accounting standards. There are many differences between Saemaeul Bank treasury accounting standard and general accounting standard as follows; effective interest rate of securities, Impairment of securities, allowance for loan losses, evaluation of non-business assets and useful life of fixed assets. In this study, we emphasize the cooperative’s accounting standards should be integrated into general corporate accounting standards. That’s why there is a need to increase the comparability of financial statements.
Keyword: Saemaeul Bank treasury accounting standard, General accounting standard, Allowances, Securitie
Younghwan Jeon, Kiju Cheong, SeokyongRhyu
Abstract
SERVPERF Model has been used widely to measure service quality in many industries, but the ‘tangible’ dimension has been found not a suitable variable in the call center environment. However, the study of Anton et al.(1997), developed in call center environment, suggests call center service quality as accessibility, interaction, answer dimensions. Seo Hyo-young et al.(2013) showed that by replacing SERVPERF’ tangible dimension with Anton et al.(1997)’ accessibility, the modified new model indicated higher explanatory power than SERVPERF. In this study, we compared the effects of SERVPERF and Anton et al.(1997) on customer satisfaction in a call center environment. and created a new model by adding reliability and assurance dimensions to Anton et al.(1997)(so-called CALLPERF), and found to be the best among the models compared (SERVPERF, Anton et al., Seo Hyo-young et al.). The CALLPERF consisting of five dimensions: accessibility, interaction, answer, reliability, and assurance, also was best in the predictive accuracy and predictive fitness of the four compared models.
Keyword: Service quality, Call center, SERVPERF, Anton et al.(1997), CALLPERF